Serv helps you run your business with a perfect balance of zen like simplicity, elegance and power.
Serv is business software for retail services, that you access over the internet. Serv helps transform your retail services business online - managing your employees, engaging your customers, and much more. Discover what Serv can do for you - read on.
Let your customers find and book your services online whenever they want to effortlessly. Allow them to see which staff will be assisting them and when, immediately. Enable your customer to talk to you and gain insights - what they need and how you can better serve them.
Your employees are your number one resource. Whether they are out in the field with a customer or in store engaged in a job, know exactly what they are doing and where they are 24/7. Manage your staff schedule better, allocate work smartly and dramatically improve your employee utilisation.
Automated personal, friendly email or SMS reminders sent to your customers remind them about upcoming appointments, before it is too late. Reminders help avoid confusion and time-wasting phone calls. Keep your customer informed at all times on their appointment status, with all the latest updates.
Our powerful yet simple pricing tools enable you to price your service the right way. The built in flexibility allows you to easily define and customise one-time and contract/recurring charges, and even sophisticated usage-based charges as you wish. You can even offer discounts and launch promotions.
Easily identify relevant and timely opportunities to engage your customers. You can reach out to new customers and retain your loyal customers by offering promotions and discounts as and when you see fit.
Get connected to the pulse of your business from anywhere and even on the go. Access our system from any mobile device or tablet with all the functionality right at your fingertips.
People Love Online
People love the Internet. Advances in technology allow them to do more and more online every day. From listening to music, filing taxes, managing money and even ordering food, we practically LIVE online.
Because everything else is going online, people now expect to be able to find and use your retail services, online too. This is one of the top reasons why so many small businesses are looking to establish their online operations.
At a glance - How Serv helps
Lower Operating Costs
Improve Customer Relations
Increase Sales Opportunities
Adopt Innovative Technologies
Moving Ahead with Mobile
With Serv's mobile apps, your business can stay one step ahead of the competition and offer an even greater customer experience through your mobile workforce.
Mobile technology is irrevocably changing the way we do business. According to a Google report, 67% of users are more likely to purchase a service from a mobile-friendly site. There’s a big mobile opportunity here to keep hold of existing clients and attract more if you take their wishes seriously.
Built to Scale - in the Cloud
Serv lives in the “cloud” and is maintained and monitored by an amazing team of engineers located in sunny Singapore. We have all the infrastructure in place to make sure we can scale right along with you. As you grow and as your needs expand, we’ll be right there with you.
We are also constantly adding improvements and features to the Serv platform which benefit all Serv users automatically.
The cloud is where you put all your data, all your files and even your software so you can access it all from any computer or device, anywhere, anytime. With cloud computing, you eliminate headaches of managing complicated and expensive - hardware and software—that’s the responsibility of an experienced vendor like Serv. The shared infrastructure means it works like a utility: You only pay for what you need, upgrades are automatic, and scaling up or down is easy.
Cloud-based apps can be up and running in days or weeks, and they cost less. With a cloud app, you just open a browser, log in, customize the app, and start using it.
Secure & Reliable, Guaranteed
Data security is our top priority. Constant internal and external security testing ensures the highest customer and credit card data security.
We also back up our clients’ information continuously through multiple redundant systems, ensuring the safe storage of your data. And we guarantee 99.9% availability of your services, the highest reliability in the industry.
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